Faq

Frequently Asked Questions

Have questions about custom packaging? Browse our FAQ to learn more about custom packaging boxes, printing options, materials, minimum order quantities, production lead times, worldwide shipping, and OEM & ODM services. We’re committed to making your packaging project simple, efficient, and successful.

What is your minimum order quantity (MOQ)?

Our standard MOQ is 500 pieces for most custom packaging boxes. Depending on the box style and printing process, some products may have different minimum quantities. Contact us for a custom quotation.

Can I fully customize my packaging?

Absolutely. Every box can be customized, including:

  • Size & Dimensions
  • Box Structure
  • Material Thickness
  • CMYK & Pantone Printing
  • Matte or Gloss Lamination
  • Spot UV
  • Gold & Silver Foil
  • Embossing & Debossing
  • Soft Touch Finish
  • Window Cut-Out
  • Custom Inserts (EVA, Foam, Paper, Blister)
Do you provide free design services?

Yes. Our professional packaging designers can help create or adjust your artwork free of charge before production.

Can I get a sample before mass production?

Yes. We offer both digital mockups and physical samples. Sample costs may apply depending on the production method, and sample fees can often be credited toward your bulk order.

What materials do you use?

We offer a wide range of premium materials, including:

  • White Cardboard
  • Kraft Paper
  • Grey Board
  • Corrugated Board
  • Art Paper
  • Food-Grade Paper
  • Recycled Paper
  • FSC® Certified Paper

Eco-friendly materials are available upon request.


 

How long does production take?

Most custom orders are completed within 7–10 business days after artwork approval. Rush production is available for urgent projects.

Do you ship internationally?

Yes. We ship worldwide, including the United States, Canada, Europe, Australia, and many other countries. We work with trusted international logistics partners to ensure safe and timely delivery.

What file formats do you accept for artwork?

We recommend:

  • AI
  • PDF
  • PSD
  • EPS

High-resolution JPG or PNG files are also accepted for basic designs.

Can you help if I don't have artwork?

Yes. Simply send us your logo, product dimensions, and ideas. Our design team will create a professional packaging layout tailored to your brand.


 

Are your packaging boxes environmentally friendly?

Yes. We offer recyclable, biodegradable, and FSC-certified paper materials, along with soy-based inks and sustainable finishing options to help brands reduce their environmental impact.


 

What industries do you serve?

We manufacture custom packaging for various industries, including:

  • Vape & CBD Packaging
  • Chocolate Packaging
  • Gift Boxes
  • Cosmetic Packaging
  • Food Packaging
  • Retail Packaging
  • Apparel Packaging
  • Electronics Packaging
Do you manufacture child-resistant packaging?

Yes. We specialize in custom child-resistant packaging that meets the requirements of many international markets. We offer slide boxes, push-button boxes, locking structures, and other child-resistant packaging solutions.

How can I request a quotation?

Simply send us:

  • Box dimensions
  • Quantity
  • Box style
  • Material preference
  • Printing requirements
  • Delivery country

Our team usually responds with a detailed quotation within 12–24 hours.

Why choose PaperBoxPro?
  • 23+ Years of Packaging Manufacturing Experience
  • Factory Direct Pricing
  • Low MOQ Starting from 500 Pieces
  • Free Packaging Design Support
  • Fast 7–10 Day Production
  • Premium Printing Quality
  • Worldwide Shipping
  • One-on-One Project Support
  • OEM & ODM Services
  • Strict Quality Inspection Before Shipment